Charging
Policy
We only bill credit cards when we are ready to ship your goods, so in
the event that we may be back-ordered on an item, you may confidently
leave your order with us for soonest deliver & only pay when it is shipped.
Shipping
Policy
We ship either UPS
ground (or USPS where UPS is unavailable) or Airborne Express 2 Day Service.
Shipments out of
the USA are charged on an individual basis.
NOTE: Coolmax shirts and other small items are usually shipped by Priority
or regular mail. Please advise if you have any special requests other
than noted.
Canadian &
Overseas Orders
We welcome overseas orders, and thanks to the spread of the www, we are
shipping products to more and more countries. We endeavour to ship orders
by the most economical & reliable services. Customs & Brokerage Charges
often make Canadian UPS shipments expensive, so many people choose to
go Postal Service. Although it is not a signature confirmed service, our
experience to date has been very good, and it appears to escape most fees.........
Not
A Secure Server...
We do not use a 'secure' web
server at this time. We all have a view about risk - after all, we
ride motorcycles fast! Our view is that there is more risk passing
your credit card over in a restaurant or gas station to a server you
have never seen before, and that lot of the paranoia about 'secure'
transactions is overstated. Having said that we will undoubtedly get
one in time. In the meantime if you are uncomfortable about sending
your credit card details, please do not let that stop you from dealing
with us! Either complete the order form & ask us to call you - we
will be pleased to! - or fill in the e-mail order form below. If we
have your e-mail order, there is less chance of an error taking down
an address, etc. Or
you can call your order in to a real person on our Toll Free Order
Line (888) 922 9269.